This document was last updated on February 26, 2024
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
The Cookie Cutter Shop may collect and use Users personal information for the following purposes:
- – To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- – To improve our Site
We may use feedback you provide to improve our products and services.
- – To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- – To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Wholesale Customers / Accounts
We require Wholesale Customers to have an account on our Site when placing an order. Usage of any Wholesale Coupon Code(s) will only be applied to your order when you are logged into your account. Any coupon code that The Cookie Cutter Shop offers in regards to “FREE Shipping“; Wholesale Customers are excluded from using them with their order. Wholesale Customers are also excluded from earning points with their order.
Points & Rewards Program
Points and Rewards only be redeemed and earned in accordance with these terms.
- The Points & Rewards Coupons you earn are personal to you and cannot be transferred to anyone else.
- The Points & Rewards Coupons can only be earned or redeemed if you have an account. Wholesale Account users are excluded from earning Points & Rewards.
- The Points & Rewards Coupons you earn can only be redeemed online at www.thecookiecuttershop.com.
- The Points you earn hold no monetary value whatsoever.
- The Cookie Cutter Shop reserves the right to cancel the Points & Rewards Program at any time and for any reason, without any prior notice to program account holders.
How to Earn Points
Points are earned from purchasing products on www.thecookiecuttershop.com website. Point values of a product vary depending upon the type of product. Single Regular and Mini size cookie cutter shapes have a point value of 1; Dozen / 12 count cookie cutter shapes have a point value of 12; Cookie Cutter Sets point value is based upon the number of pieces the cookie cutter set consist of.
How to Redeem Points
Once you have reached a total of 100 points in your account the system will automatically convert your points into a $10.00 Rewards Coupon. You can use this Rewards Coupon with your order by applying the coupon code in your cart / checkout page.
If and when you obtain your first $10.00 Rewards Coupon and you DO NOT use it right away and you continue to earn points. Once you reach your next set of 100 points and you have an active Rewards Coupon code already, that coupon will be updated with a new amount.
Rewards Coupons do not have an expiration date, so you can use them when ever you want to.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
The Cookie Cutter Shop